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Explore coverManaging Director's Perspective on Insurance Trends & Industry Updates
Technology continues to redefine customer experience, underwriting, claims processing, and risk assessment across the insurance sector.
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An executive view of the Kenyan insurance market — premiums, claims, penetration and regulator updates.
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Technology continues to redefine customer experience, underwriting, claims processing, and risk assessment across the insurance sector.
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On 17 June 2025, President William Ruto signed the Insurance Professionals Act into law, establishing the Insurance Institute of Kenya, an Examination Board and a Disciplinary Tribunal to professionalise the sector.
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The Insurance Institute of Kenya describes the new Act as a landmark development in professionalising the industry through three key regulatory bodies and clearer professional standards.
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Insurance professionals — brokers, agents and loss adjusters — now face mandatory annual training under the new Act, aimed at raising skills and ethical standards across the industry.
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IRA data shows total premiums grew 11.2% in the first nine months of 2025, driven by strong demand, solid investment returns and product innovation. Long-term insurance led with 12.5% growth.
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The industry's premium base reached Sh240.3 billion in Q2 2025, reflecting stronger uptake across long-term and general business segments — even as consumer complaints and fraud cases also climbed.
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